Returns & Exchanges
At Red Aspen, we want you to love your beauty products, but if you are not completely satisfied, we offer a 30-day return policy for most items in their original condition. Please note that certain promotional items and used cosmetics may be subject to specific exchange limitations.
Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.
Pack Your Items
Securely place the products in their original packaging, ensuring all components are included to prevent damage during transit.
Attach Shipping Label
Download and print the prepaid shipping label provided via email and affix it clearly to the outside of your return package.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy; your refund or exchange will be processed within 7-10 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing